So there we were, my colleague Harry and I, getting our bags lugged up to our hotel rooms in Beverly Hills after flying in from Minneapolis. You know the feeling ... long flight, tight center-row squeeze, chatty neighbors, nauseous cab ride ... once you get to the hotel, it's all you can do to take those few final steps into your hotel room and collapse on the bed.
Delwar was our bellhop and my colleague's room was first. To tell you the truth, I was getting somewhat annoyed at all the questions Harry was asking. "What's your name?" "How long have you worked here?" "Do you live nearby?" Like I said, all I could think of was crashing on that bed. So many questions, I thought. So little patience ...
The next morning, I saw Delwar in the lobby and decided to ask a few questions of my own. "Any movie stars stay here?" I inquired.
"Oh yeah," answered Delwar. "Bill Murray likes it here. Tom Cruise has been here. Julia Roberts. The American Idol people always stay here."
After a short pause – for Delwar to mentally scroll through all the stars he'd met, I assumed – he continued. "But you know something, sir, there's one person in particular that I remember the most."
"Who's that?" I asked excitedly, imagining any number of celebrities he might mention.
"Your friend, Harry." he responded. "Of all the famous people that come through here, Harry's the only one who ever asked me my name."
Bam. Right between the eyes. Thank you Delwar. Thank you Harry.
Once again, I was reminded about the power of presence – or in FISH! lingo, "Being There" for others. (Not to mention how much work I needed to do to live this principle more often!)

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